It is estimated that, each year around 2 million carers begin caring and another 2 million cease to be carers, so there is by no means a ‘static’ population of carers. There are around 7 Million carers in the UK.
Hillingdon Carers make a lot of effort to engage with those new to caring roles as we know that getting the right information at the right time can save you a significant amount of stress and anxiety as you adapt to caring, or as your caring role changes.
Once you have registered with Hillingdon Carers, the next step will be to have an assessment of your needs. A member of staff will contact you within two weeks and arrange to conduct a Tier One Carers Assessment.
This will take about 20-30 minutes and can be done over the telephone, face-to-face at our Carers Centre or if you find it difficult to get out of the house a home visit can be arranged. Alternatively, you can complete a self-assessment on the Connect to Support website.
If your needs are complex, or if you are really struggling with your caring role, you might be asked if a referral can be made to Social Services for a Joint Needs Assessment. This is conducted by a social worker, who will access your needs alongside the needs of the person you care for. It might be that you will be eligible for a home care package or a Personal Budget.
An Adviser will contact you and ask if you need any help and support. Our Advisers are trained on welfare benefits and they will be able to assist you to claim any benefits and credits that you, and the person you care for, are entitled to. Plus they will help to fill out the claim forms, this can only be done through an appointment, as each form takes time.
Turn2us helps people in financial hardship gain access to welfare benefits, charitable grants and support services. Their online benefits calculator makes it easier to work out which benefits you might be able to claim, and how much you could get.
The London Borough of Hillingdon has also launched a new website which will help you to find information on all aspects of care and support services. Have a look at Connect to Support website
Hillingdon's LeisureLink card provides a discount to concessionary groups at leisure centres and library facilities.
The CEA Card is a national concessionary card developed by the Cinema Exhibitors’ Association for UK cinemas in order to allow people with disabilities to obtain one free ticket for a person accompanying them to the cinema.
The National Key Scheme (NKS) offers disabled people independent access to locked public toilets around the country. Toilets fitted with Radar Key locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in most parts of the country.
The Toilet Card (Just Can't Wait!)is a well recognised card that greatly improves your ability to gain access to toilet facilities in all locations
“I would not be able to cope without the support from Denise at Hillingdon Carers. I don’t do figures and find it difficult to read letters. She has also helped me to receive a grant from another charity.”