Contact Us

How to get in touch with Hillingdon Carers:

By Post                                                 Telephone
Luther Bouch House                            (01895) 811206     
126 High Street
Uxbridge, Middlesex                                  Fax
UB8 1JT                                                     (01895) 258062


Advice Centre                                        Internet
126 High Street                               
Uxbridge UB8 1JT                                   Facebook: Hillingdon Carers
Mon 10am-2pm                                    Twitter: @hillingdoncarer
Tues – Fri 10am-4pm

Registered Charity No. 1082297
A Company Limited by Guarantee. Registered in England & Wales, Number: 04041290

All information given to us is treated in the strictest confidence and no details are passed on to any other organisation or agency without permission to do so.

 Complaints Procedure

At Hillingdon Carers we try to give each Carer the very best service. Occasionally things can go wrong. If you have a complaint, which cannot be resolved by talking to the member of staff concerned, please phone (01895 811206) or write to the Chief Executive.

We welcome any suggestions, comments or improvements we can make to our service.

Hillingdon Carers Team

 Sally Chandler : Chief Executive


Julie Simmonds : Carers Advisor
Pami Singh :  Carers Advisor
Denise Kelliher :  Carers Advisor
Madeleine Jarvis : Carers Information Co ordinator


Nicola Jeffries :  Carers Health Liaison Worker
Husna Bibi :  Carers Wellbeing Support Worker
Jagwant Madahar : Carers Wellbeing Support Worker
Nadia Evans :  Carers Wellbeing Support Worker


Carole Goodall : Young Carers Support Worker
Jo Burns :  Young Carers Activities Co-ordinator
Paula Pritchard :  Young Carers ‘SPACE’ Support Worker
Vacancy Pending : Young Carers Sessional Worker


Julie Moody :  Administrator
Jane Farwell : Finance Manager

 Board of Directors

  • Doreen West — Chair
  • Aylene Pierce — Vice chair
  • Mohamed Damji  — Treasurer
  • Sarah Pond
  • Sarveesh Sang
  • Chhinder Dhiman
  • Mohinder Virdee
  • Aegon Welsh
  • Cllr John Major – Observer
  • Cllr Judith Cooper – Observer



We would like to thank all our funders, supporters and volunteers. Our work would not have been possible without their support.

Hillingdon Carers is an independent charity that delivers a wide range of local support services to meet the needs of carers in London Borough of Hillingdon.

Hillingdon Carers Video




Hillingdon Carers Video – To view the Hillingdon Carers video, click on the image on the left (will open in a new window)


We can provide:

  • Information and advice about all issues affecting carers, including benefits, breaks, respite and support services, carer assessment procedures, aids and adaptations
  • Emotional support for carers to talk through their concerns, thus helping to alleviate isolation and stress.
  • Community consultation – carers need a unified voice in any locality to ensure that they have an impact on decision-making. By working with other agencies and consulting carers, Hillingdon Carers can have an influence on local policy, planning procedures and outcomes.
  • Advocacy – at tribunals, assessments, case reviews, assistance to access funds and services, or whenever a carer needs a friend or supporter
  • Practical help – befriending, breaks, benefits advice
  • Training and education – in skills often needed by carers, such as moving and handling, first aid, from personal development to stress reduction through relaxation and counselling.
  • Fun – time out, breaks, the opportunity to enjoy a social life, taking into account carers special needs and sense of isolation

Our Services:

-      Information, Advice and Support for carers of all ages includes drop-in Advice Centre for Carers in Uxbridge, website/Facebook/Twitter, written information, provision of Carer Advisor’s, benefit checks, advocacy, home visiting service, availability at venues across the borough.

-      Health and Wellbeing Services for adult carers includes GP outreach service, advocacy with health services, development work with health services, drop-in cafes for carers, relaxation sessions, counselling, arts courses, training for carers, step up support to access other leisure services.

-      Young Carers Services includes 1-1 support, specialist support for children and young people affected by substance misuse of an adult, Saturday and Tuesday Clubs for fun activities with other young carers and learning opportunities, school holiday activities, residential breaks, advocacy with education and training providers.


Carers Cafes

These are drop-in cafes which are open to all carers and their families.
Come and take a break , meet other carers in a friendly, relaxed atmosphere.
You may bring the person you care for, as long as you are able to support their needs.

Speakers are regularly invited to speak on topics that are relevant to carers.
All cafes have parking facilities

Uxbridge Cafe
Room 7, Christ Church, Redford Way, Uxbridge
1st Monday of every month.

Northwood Cafe
Emmanuel Church, High Street, Northwood
2nd Tuesday of every month

Harefield Cafe
St Marys Church Hall, Church Hill, Harefield
4th Thursday of every month.

Hayes Cafe
Hayes & Harlington Community Centre, Albert Road, Hayes
Last Thursday of every month

                          For more information please call the office on 01895 811206.


Partnership Projects

Carers Therapeutic Care (The British Red Cross)

The British Red Cross Therapeutic Care for Carers is designed to help relieve the stress of caring. The treatment provided is a gentle neck and shoulder massage, hand and forearm treatment and a manicure. These sessions are offered in both the south and the north of the borough. A light lunch is provided and staff from Hillingdon Carers are present to give information and emotional support if needed.

Carers Arts (LBH Arts Service)

This is an Arts for Carers service that offers carers the opportunity to access structured arts-based courses which allows them to take a short break from their caring responsibilities. They range from all sorts of themes from floristry, creative crafts and music appreciation. The project is supported by the London Borough of Hillingdon Arts Service.
These courses are only available through Hillingdon Carers newsletter


Counselling is offered to carers that feel they are under a lot of stress and need to talk to someone who is not within the family environment. The Counselling sessions usually last 50 minutes and take place regularly in a private and confidential setting. The overall length of time spent in counselling depends on the concerns and issues of the carer.
Please note there is a waiting list, but we can signpost carers to an alternative counselling service.

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