Every carer is entitled to a Carers Assessment. The assessment will look at how caring affects your life, including for example, physical, mental and emotional needs, and whether you are able or willing to carry on caring.

This will take about 20-30 minutes and can be done over the telephone, face-to-face at one of the partnership offices or, if you find it difficult to get out of the house, a home visit can be arranged. alternatively, you can complete a self-assessment on the Connect to Support website:


When having the assessment, we have a duty to consider:

  • Whether the carer is willing and able to provide or continue to provide care.
  • The impact that caring is having on the carer's own well-being.
  • The 'outcomes' that the carer wishes to achieve in their own lives.
  • The carers own capabilities and any support available from friends, family etc.
  • Whether the carer works or wishes to (and/or) to participate in education, training or recreation.

Hillingdon Carers believe it represents a step forward for carers as, under the Care
Act, local authorities now have a duty to assess a carer’s need for support where
the carer appears to have such a need.

If your needs are complex, or if you are really struggling with your caring role, you might be asked if a referral can be made to Social Services for a Joint Needs Assessment. This is conducted by a social worker, who will assess your needs alongside the needs of the person you care for. It might be that you are eligible for a home care package or a Personal Budget.

Once you have been assessed, the assessor will agree a course of action with you and will confirm what has been agreed in writing. If you need help from more than one organisation, your details will be shared with them, providing you have given your permission to the Hillingdon Carers Partnership to do this.

Preparing for a Carers Assessment

Please note: Hillingdon Carers does not carry out a Carers Assessment for children, you must call the Local Authority Children's Social Care Triage Team on 01895 556644

If you would like a Carer Assessment, or you would like to learn more, please complete your contact details below.